Connecting...

Lounge Manager

Posted 5 months ago by Julia Dumna
Location Damascus Job Type Permanent
Salary Sector Hospitality & Catering

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Share this Job

Julia Dumna

W1siziisijiwmjavmdcvmtivmtivmdcvmjevntc4l2xvz28gd2hpdguuanbnil0swyjwiiwidgh1bwiilcixndb4mtqwxhuwmdnlil1d

Julia Dumna Group was established in 1999 by Dr. Eng. Khaldoun Makhlouf.

Live Jobs: 0 - View all Jobs