Location:
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Remote.
Responsibilities:
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Develop and execute growth strategies and best practices.
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Manage up to 20 sales agents. Monitor and control performance using appropriate reports and tracking systems.
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Handle escalation of inbound and outbound calls. Be the first point of contact for internal and external queries to deal with daily issues.
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Conduct training. Get involved in employees hiring and termination processes.
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Suggest new services/products and system improvements to increase department productivity.
Qualifications:
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Proven work experience as a manager, team leader or supervisor.
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Experience in dealing with big data and various kind of reports.
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Excellent computer skills (MS Office, CRM, ERP, and other software).
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High professional communication skills at all levels.
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Excellent command of English (Speaking and writing).
Benefits:
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International company and multicultural environment.
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Working remotely from the comfort of your home.
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High salaries + bonuses for extraordinary work.
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High growth chances.
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No transportation hassle or fees.
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Great experience by dealing with the most developed applications and programs.
