Responsibilities:
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Developing and sustaining long-lasting relationships with customers.
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Screening, recruiting and training sales employees.
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Calling potential customers to explain company products and encourage purchases.
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Answering customers' questions and escalating complex issues to the relevant departments as needed.
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Developing in-depth knowledge of company products.
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Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
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Collaborating with the marketing department to ensure that the company is reaching its target audience.
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Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
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Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
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Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
Requirements:
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Bachelor's degree in Business Administration, Business Management, Marketing, or related field is preferred.
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Proven sales experience.
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Sound knowledge of sales strategies and industry regulations.
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Proven track record of achieving sales targets.
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Strong analytical and problem-solving skills.
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Excellent negotiation and consultative sales skills.
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Effective communication skills.
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Exceptional customer service skills.
