Job Description:
-
A solution integrator is responsible to collaborate with project managers, software engineers and business analysts to ensure Customers needs are met.
-
Solution Integrator will need to work internally with cross department teams to design, improvise solutions, report issues/bugs, etc..
-
This position is responsible for the designing of a cloud-based and/or Physical B/OSS solution in Telecom Operator landscape.
-
Responsible for IOT/POC with network components & other external applications touching to products/solutions offered, Work with Operator’s IT, Network, Security teams to analyse the requirement and design solution to fit into their network.
-
Analyse current deployed solution to estimate Efforts and Design to work on Migration strategy towards new deployed solution
-
Responsible for architecture improvements, recommending process improvements.
Key Interfaces :
-
Developers/ project managers / testers / network engineers / other stakeholders throughout the process.
KRAs :
-
Successful implementation and deployment of Project into each environment - especially integration with customer's network and other external applications.
-
Support for SIT and UAT as per agreed SLAs.
-
Support the creation and improvement of processes, procedures, and tools.
Key Tasks :
-
To implementation of solution's interfaces as per given responsibility.
-
Creation of Interface Specification Document for each interface.
-
Expertise of various telecom products of Sterlite Tech.
-
Preparing Network LLD, Call flow diagrams etc.
-
Active participation in Project Activities i.e.. IOT, UAT etc.
-
To coordinate with customer & consumer towards completion of Project.
-
To execute project life cycle for Installation, CR, VT, AT and Handover projects.
-
Domain knowledge in Billing / Rating / Charging / Mediation / Interconnect / Prepaid / Reports / Web Self Care /EliteAAA installation, configuration & maintenance
-
Should provide inputs for performance improvement.
-
Responsible for any API specific SLAs and KPIs.
-
To co-ordinate Product team for technical discussion; understanding of the Project requirements.
-
Should be able to convert customer requirement Product need based on discussion with Customer.
Key Skills :
-
Exposure with a technology focused organization
-
Should have Good Knowledge of below Modules: CRM, OM, UPC, Billing, Rating, Reports. Exposure to Agile/Scrum methodologies
-
Ability to work under tight deadlines.
-
Sound communication and interpersonal skills - especially English language skills & expertise in presenting to customer stakeholders and coordinating with offshore / dev centre based other resources.
Min. Qualification Req.:
-
MCA/BE/BTech
Min. Experience Req.:
-
7+ years
Key Attributes :
-
Professional and positive approach.
-
Diligent with attention to detail.
-
Ability to cope under pressure.
-
Collaborates well.
-
Effective communicator at all levels.
-
Team player, and able to work on own initiative.
-
Assertive, adaptable, and creative.
-
Analytic ability.
-
May require overseas travel.