Responsibilities:
-
Perform daily and weekly backup as per backup procedure, and ensure that backup logs are accurate and updated.
-
Monitor system's performance and availability and analyze history reports through Network Management system, and immediately respond to any alarm.
-
Assure that virus definitions are updated on all systems on a daily basis.
-
Deploy system patches and security updates.
-
Provide third level support to users as per Help desk escalation procedures.
-
Document systems configuration and maintain logs for maintenance action.
-
Test and evaluate new products as per requested.
-
Create, modify and delete accounts.
-
Provide Network and Internet access.
-
Research for solution and new technology to improve system administration tasks performance and response.
-
Troubleshoot, and resolve or correct systems problems.
-
Install, configure and implement new systems according to plans and procedures.
